| 01 | Record the payout request | Save its amount, currency, request ID and current account status. |
|---|---|---|
| 02 | Check the promotion message | Confirm whether the block is specifically linked to the pending withdrawal. |
| 03 | Do not cancel for convenience | Let the payout complete unless support identifies a genuine correction that requires cancellation. |
| 04 | Recheck after settlement | Once the withdrawal is complete, reopen the live offer panel and verify current eligibility from scratch. |
Eligibility answers
Can a pending withdrawal block promotions?
The current offer terms say yes.
Should a payout be cancelled just to claim spins?
No.
When should eligibility be checked again?
After the withdrawal reaches a final state.